Get to Know Us

We have team members here to answer all of your laundry related questions.

Frequently Asked Questions

Let's talk details

How do I get started?

First: Download the app and make sure to include all of your contact information (especially home address/hotel address)
Second: A team member will reach out to you to confirm delivery details for your bag(s) via text/phone.
Third: Schedule your first order, place your bags outside and the rest is history!

How does the price compare to me doing my laundry?

Taking in all cost (water, energy, machine, labor) using Tumbl is significantly cheaper ~30%, and you get time back!

Can I use the service for free?

Yes! Help us grow and we will do your laundry for free. Reach out to our team for more details on how to join our Tumbl Club!

How do I schedule my laundry pickup?

All laundry pick-ups are scheduled within the app. Simply download the app on the Apple App or Google Play store and follow the prompts to select the service you require and the time you desire a pick-up and drop-off.

Get in touch directly

Want to know how Tumbl will work for you?

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